Privacy Policy
How we collect, use, and protect your personal data.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, company, and message when you fill out our contact form or request a demo. We also collect information automatically when you use our services, including usage data, device information, and cookies.
2. How We Use Your Information
- To provide, maintain, and improve our services
- To respond to your inquiries and provide customer support
- To send you technical notices, updates, and administrative messages
- To process transactions and send related information
- To comply with legal obligations and protect our rights
3. Information Sharing
We do not sell your personal information. We may share your information with service providers who perform services on our behalf, with professional advisors, in connection with business transfers, and as required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including AES-256 encryption at rest, TLS 1.3 in transit, and zero-trust architecture. We are SOC 2 Type II certified and undergo regular security audits.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal information. You may also have the right to object to certain processing or withdraw consent. To exercise these rights, contact us at privacy@greymint.ai.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We retain some information after account closure for legal, accounting, and compliance purposes.
7. International Transfers
We offer data residency options in the US, EU, and APAC. When data is transferred across borders, we use appropriate safeguards such as Standard Contractual Clauses to ensure adequate protection.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, contact us at privacy@greymint.ai or at our postal address: F 7/8 Sector 57 Gurgaon, India, 122018.
Questions about this policy?
Our legal and security teams are here to help.